Do you know WhatsApp can be fully integrated with your marketing stack?

mei 13, 2020

There is no doubt, the importance of reliable WhatsApp API to marketers, tech companies, businesses around the globe cannot be undermined.

WhatsApp integration allows marketing companies too securely and safely message multiple customers directly within the WhatsApp platform. One of the significant benefits of using WhatsApp integration intercom for your CRM over the traditional SMS is that; WhatsApp is connected directly to a single mobile number that provides a branded business profile instead of a string of numbers.

Nick’s API offers outstanding features that make it smart and easy for businesses to connect with customers around the world. The WhatsApp integration API is built for all businesses. It allows for direct one on one communication with clients. The use of WhatsApp API for your business benefits both you and your target customers. For instance, a response is made to customers query within or less than 24 hours.

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Does My Business Need WhatsApp Integration API Now?

We all agree Email and SMS marketing is becoming obsolete, and the new gold mine for marketing companies and businesses are the WhatsApp API integration. The WhatsApp integration intercom allows you to have a bigger impact on your customer’s satisfaction, thereby expanding your business reach. No doubt, there are several business messaging channels like Facebook Messenger, WeChat, LINE, and more, but WhatsApp business API standout due to its deliverability rate and the user base.

WhatsApp has over two billion users in over 180 countries. Meaning it is the most popular messaging app around the globe. Imagine what 1% of this myriads number of users would do to your business when you take advantage of the WhatsApp integration API for your business. Continue reading this blog post to know why it is essential to connect WhatsApp API to your CRM.

Reasons Why your Business Needs Whatsapp API Integration for CRM

The bitter truth is that, WhatsApp integration is yet to receive businesses and marketers’ full attention. The reason is that they are unaware of the business benefits that come with WhatsApp integration to business CRM automation.

Here we focus on the top five reasons why your business needs WhatsApp integration as your CRM strategy;

Creating outstanding brand connections
Connecting with your business target audience where they already are
High user engagement
Multiple Features for Your marketing needs
The most widely used messaging platform

Creating Outstanding Brand Connections

Establishing and nurturing business relationships with instant response to customer queries is incredible. WhatsApp integration API deliver on that promise with one on one communication with potential customers. Your brand personality is made known through the WhatsApp business profile that allows you to position your business contacts like phone number, email, website URLs, and other vital business information.

It creates a symbiotic interaction between your business and your customers. Using WhatsApp’s integration API will bring more business exposure to your marketing goal. A business profile boosts your customer’s confidence and loyalty to your business. It is the familiar face that greets users whenever you message them. Your customer’s trust rate is increased because WhatsApp verifies all business accounts.

Connecting With Your Business Target Audience Where They Already Are

Do you know you can use WhatsApp Integration HubSpot for your CRM? Yes, WhatsApp term of service allows business owners, marketers to use WhatsApp business app with HubSpot CRM. With this integration, your business receives high user engagement. With WhatsApp integration API, your engagement rate increase with 90 percent; the reason is not farfetched; most WhatsApp users enjoy mobile messaging. This gives easy access to customers to open, read, and reply message fast.

Over 96% of messages are responded to within 2 to 3 seconds of receipt. With this innovation, your marketing message will be opened and responded to, without delays. Also, your business WhatsApp status like the Facebook story, keep your target audience engaged.

More also, you comfortably chat your potential customers on the new products or services your company is offering. It’s a win-win situation. The real-time communication you have with your customers is like that of a physical store. Direct interaction makes them more loyal and connected to your business.

High User Engagement

Multiple Features for Your Marketing Needs

Apart from the array features, WhatsApp integration offers to CRM. It also affords marketers and businesses to leverage on the following;

Broadcast: a superb feature that sends multiple messages to your segmented audience. An awesome way to create brand awareness, new products, and the latest offering to your customer.

Calling: The calling features allow you to connect with your global customers through voice calls. If you are a large scale business, leverage on voice calls for direct consultations and free demos.

Sharing: you can share your business or product link with ease through word docs, PDFs, video product demo, audio files and more

Groups; Group features allow you to group different customer’s needs. You have the privilege to bring your valued customer into the group with the customer max number of 256 to share product reviews, discounts, and early deals. Ensure our group subject is relevant so the audience can easily find it.

Status: you can use WhatsApp status to showcase your products and services to target customers. Share customer feedback, reviews, and experience about the services or products you offer them. Also, you can showcase the image of your products.

The Most Widely Used Messaging Platform

WhatsApp blog reviews that over 2 billion users around the globe utilized its platform. In July 2019, MessengerPeople confirmed 1.6million monthly active users. With this kind of large customer base, your marketing goal would definitely be a success if the right WhatsApp integration API is used for your CRM. Remember, reaching out to your customers on their preferred channel makes marketing seamless and smart. Business2Community reviews that many people use their smartphones for texting than they do for calls.

The above are some of the fundamental reasons why it is imperative to connect WhatsApp API to your CRM strategy. There are other reasons or benefits why WhatsApp integration is key to your business marketing needs; however the above points are worth looking out.

Tips To utilize WhatsApp integration API Effectively

As stated earlier, the Whatsapp business app is a great business tool for your marketing stack. How you use this platform will either mar or make your WhatsApp marketing goal. Below are some of the things you should do for effective user engagement;

User permission is vital. Ask for your customer permission before sending messages.
Offer quality and value content
Have a personalized communication. This will help connect better
Use status and video messaging to engage them
Use Groups and Broadcast to segments your audience’s message. Generic information like contact details, FAQs, offers, discounts, new products, website URL and more
Utilize interactive maps to help customers connect to your physical locations
Engage OUR quality WhatsApp integration API for your CRM. This would help your business to respond to customer queries without delays and many more features.

Conclusion; Best and Easiest Way To Integrate Whatsapp API to Your CRM

On a final note, WhatsApp integration API is a MUST have business marketing tool for all kinds of business, whether large or small scale business. The potential benefits are enormous and cannot be ignored. To enjoy the features WhatsApp business brings, your company needs a dedicated business API like OURS to aid your marketing goal. We offer the best and easiest WhatsApp integration messaging API for all businesses around the world.

You need exceptional customer satisfaction with your WhatsApp marketing strategy. With OUR Whatsapp API integration, you receive a seamless messaging experience like the fast resolution of customer queries, delivery tracking, updates, Chabot for a stress-free shopping experience, and more. OUR API has made it simple for businesses to achieve their marketing goals with ease. To know more contact us now.

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